Frequently asked questions

I want a payday loan! How long does it take?

It only takes a few minutes to apply for a payday loan and this includes connecting to a lender.

How much can I borrow?

You can borrow from £100 up to £5000 depending on your personal circumstances.

How soon will I get my funds?

The funds will be transferred to your account on the same working day as your payday loan is completed. However, please be aware that some banks may take up to 3 working days to clear the funds.

How will I get my funds?

The funds are paid directly into your bank account so you can access it as you would normally take money from your account.

How do I pay back my payday loan?

It depends on the lender that you are matched with but the repayments are ordinarily debited from your account as per the repayment schedule.

I'm confused! Why is the APR so high on some loans?

Annual Percentage Rate or APR is a common method for comparing finance that is lent over a period of 12 months or more, whereas the period for a shorter term loan is normally only a few months. Therefore APR can be misleading for comparison purposes as the actual interest rate could be the same or even lower.

Am I eligible for a loan?

The eligibility criteria varies by lender. There are, however, standard criteria requirements that you will be expected to meet in order to apply. These include: You must be aged 18 years or older You live in the UK You must have an active bank account into which you can receive direct debits You must have a regular source of income If in any doubt, please contact us.

Do you use credit scoring or credit reference agencies?

Sameday Money do not perform a credit check. However, we only use responsible lenders who may use credit reference agencies to verify that you are who you say you are. Once you have repaid your loan they will report back to the credit reference agencies which may help improve your credit rating.

I have bad credit history - can I still apply?

Yes absoloutely. Our lenders look at each application based on your recent circumstances and can often offer a loan, even with adverse credit.

What if I have problems paying?

We understand that people’s circumstances can change. If this is the case, you must let the lender know as soon as possible and we will do our best to help. The most important things to note are: Don’t borrow money you don’t think you can pay back Talk to your lender and they will help as much as possible

I am very happy with your service – what can I do?

We work very hard to keep our customers happy and it is always good to know when we’ve succeeded. Please email your comments to our customers services dept.

I am not happy with your service– what can I do?

We do everything we can to ensure our customers get the best possible service. However, occassionally, we may not get things right first time. If you're not completely happy with our service, we need to know so that we put it right. Please email your comment to our customers services dept. is an Introducer Appointed Representative of T Dot UK Limited, registered under FRN 921373. T Dot UK Limited are authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number: 688026.

Warning: If you do not make your minimum repayment by the agreed upon due date, you may incur additional charges and penalties. If you are having problems paying, please call your credit provider. For other sources of assistance, visit; call the Step Change Debt Charity on 0800 138 1111; or National Debtline on 0808 808 4000; or visit; or visit your local Citizens Advice Bureau.

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